How to Reset a Student's Password

If a student has forgotten their password, you can send a reset link to their email.

Interactive Walkthrough

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Step by Step Process

1. First, click on 'My Students'

First, click on 'My Students'

2. Go to the student who's password you wish to reset

Go to the student who's password you wish to reset

3. Click on 'Reset Password' in the top right

Click on 'Reset Password' in the top right

4. This will send the learner a password reset link to their email, this link expires after 24 hours. If it has been longer than 24 hours you will need to repeat the process to send the reset link again.

This will send the learner a password reset link to their email, this link expires after 24 hours. If it has been longer than 24 hours you will need to repeat the process to send the reset link again.

Alternatively, on the log in page the student can click this link to reset their own password.